Solutions For
IT Executives
CPQ sits at the intersection of sales, manufacturing process, and your ERP. When it's built right, it runs quietly in the background. Data flows cleanly, integrations hold, and your team isn't fielding daily support requests. When it's not, it becomes your problem. RenaissanceTech builds CPQ deployments that integrate cleanly with your existing systems, perform reliably at scale, and don't create new maintenance burdens for your already-busy team.
What IT Executives Are Actually Responsible For When CPQ Goes In
CPQ isn't just a selling tool. It can also touch your ERP, your CRM, your user access controls, and your data architecture. IT owns the infrastructure that makes it work and inherits the problems when it doesn't.
The IT Risks That Don't Show Up in a Sales Demo
A CPQ platform looks straightforward from the outside. But once it's connected to your ERP and live across your sales channels, the complexity lands on IT. These are the concerns we hear most from IT leaders before an implementation begins.
What a Well-Built CPQ Deployment Gives Your IT Team
RenaissanceTech builds CPQ deployments with IT's long-term ownership in mind, meaning clean integrations, proper documentation, and a system your team can manage without us in the room.
Clean Integration Architecture
RenaissanceTech builds ERP and CRM integrations that are properly structured, tested, and documented. Your team inherits connections that hold up over time and don't require heroics to maintain when platforms update.
Data Integrity From Quote to Production
Configuration rules built into CPQ ensure that only valid, complete order data flows into your downstream systems. What comes out of CPQ is what your ERP, production floor, and reporting tools expect — every time.
Role-Based Access and User Management
CPQ deployments touch multiple user types — internal reps, dealers, distributors, and admins. We build access controls that match your organizational structure and security requirements from the start.
Scalable System Architecture
Whether you are running a single site or a multi-division enterprise, RenaissanceTech architects CPQ deployments that scale without requiring a rebuild when your business grows, adds product lines, or expands its sales channels.
Support After Go-Live
Your team won't be left managing a system they don't fully understand. We offer ad hoc support for one-off issues, monthly support, and fully managed services for ongoing system management.
Built to Be Maintained, Not Just Deployed
We lead with out-of-the-box CPQ functionality before recommending any customization. Less custom code means a more stable system, a shorter learning curve for your team, and fewer points of failure when platforms update. Every implementation includes documentation of what was built, how it integrates, and how your team manages it going forward. What we hand off is a system your team actually owns.
We Don't Disappear After Go-Live
RenaissanceTech offers support across the full spectrum — ad hoc requests for one-off issues, monthly managed services for ongoing system management, and staff augmentation when you need embedded CPQ expertise on your team. You choose the level of involvement that fits your operation, and you can scale it up or down as your needs change. The same in-house team that built your system is the team that supports it.
Common Questions from IT Executives
Answers to what IT leaders ask us most when evaluating a CPQ implementation partner.
How does RenaissanceTech approach ERP and CRM integrations?
We start early with integrations so we can properly architect, tested against real data, and fully document before handoff. RenaissanceTech has built integrations between Infor CPQ and Infor SyteLine (CSI), Infor VISUAL, Microsoft Dynamics 365, Salesforce, and other platforms. We work with your IT team during the integration build to make sure the architecture aligns with your standards and your team understands what was built.
How do you minimize customization risk and keep the system maintainable?
Our starting point is always out-of-the-box CPQ functionality. We configure the platform to your product rules, pricing structure, and workflows before recommending any custom development. When customization is genuinely required, we scope it carefully, document it thoroughly, and build it in a way that doesn't create fragility when Infor releases updates. Less custom code means a more stable system your team can manage long-term.
What does the training and handoff process look like for our internal team?
Every RenaissanceTech implementation includes structured training for the internal team members who will manage the system after go-live. We document what was built, how the integrations work, how to manage users and access controls, and how to handle common administrative tasks. Our goal is an IT team that is confident running the system independently — not one that has to call us every time something needs attention.
What ongoing support options are available after go-live?
We offer three levels of post-go-live support. Ad hoc support covers one-off issues and requests on an as-needed basis. Monthly support plans provide ongoing system management for teams who want heavier or more frequent support. Managed Services place an embedded CPQ consultant or even developers on your team for a defined period. You choose the model that fits your team's capacity and needs, and you can adjust it as your situation changes.
What happens when Infor releases platform updates?
Infor CPQ updates are a normal part of the platform lifecycle. Because RenaissanceTech leads with out-of-the-box configuration rather than heavy customization, most updates have minimal impact on your deployment. When an update does require attention, our team is available to assess the impact and make any necessary adjustments. Many of our monthly support plans have this covered as part of their engagement.
Let's Talk About What a Clean CPQ Deployment Looks Like for Your Team
Talk to a RenaissanceTech CPQ specialist about integration architecture, system maintainability, and support options for IT teams in manufacturing organizations.
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The Team Behind the System
RenaissanceTech's 30+ in-house CPQ specialists have built and integrated hundreds of CPQ deployments across manufacturing. No subcontractors, no handoffs — the team that builds your system is the team that supports it.
