Solution Support Analyst

The Solution Support Analyst is critical to the success of our customers and for service delivery. This position is responsible for gaining mastery in the use and implementation of CPQ solutions and developing rules and solutions for established customer projects through the use of remote workshops. This position coordinates objectives and priorities with the office of project management.

Major Responsibilities

• Develop rules for clients’ configurable products
• Integrate ERP software applications into a collaborative multi-functional joint system
• Install and configure software applications on client’s servers
• Leading a full life-cycle implementation of Enterprise Solutions
• Support existing clients and projects
• Communicate project status and progress

Knowledge & Skills

• An undergraduate degree in an analytical field such as MIS, Computer Science, logistics, or equivalent work experience
• CPQ knowledge is a PLUS!

• Ability to communicate effectively within different parts of the organization and with customers through phone calls and the computer.

• Excellent oral and written communications skills

Apply Here

Solution Consultant

The Solution Consultant is critical to the success of our customers and for service delivery. This position is responsible for gaining mastery in the use and implementation of CPQ solutions, preparing and delivering training to customers, driving customer projects through the use of onsite and remote workshops, developing rules and solutions for customer projects and products.  This position coordinates objectives and priorities with the office of project management. Being a customer interactive role, this position requires professionality in communication, presentation, work ethic, and dress.

Major Responsibilities

• Develop rules for clients’ configurable products
• Install and configure software applications on client’s servers
• Delivering application training
• Leading a full life-cycle implementation of Enterprise Solutions
• Integrate ERP software applications into a collaborative multi-functional joint system
• Travel to client sites 25%-75% per month over the course of the project to teach them how to properly maintain the CPQ software.
• Support existing clients
• Communicate project status and progress

Knowledge & Skills

• Bachelor’s Degree and minimum of 3 years of experience with Window Server, SQL, and software implementations
• ERP implementation experience is a plus
• CPQ knowledge is a PLUS!
• Ability to travel 25%-75% per month, domestic travel

Education

• BA or BS; preferably in MIS or Computer Science

Travel
25-75% per month, domestic travel

Apply Here

All Applicants Should Have These Basic Qualities:

• A coach-able mentality
• Self-organized
• Self-motivated
• Excellent time management
• Professional demeanor and appearance
• Persistence and attention to detail
• Ability to work in a team or independently with little supervision
• Strong communication and presentation skills
• Ability to multi-task and engage multiple projects simultaneously
• Ability to analyze and recommend solutions in a timely manner
• Ability to maintain composure under high client pressure
• Excellent oral and written communications skills
• Ability to communicate effectively within different parts of the organization and with customers through phone calls and the computer.

What’s in it for YOU!

• Medical, Dental, and Vision insurance with HSA
• Company matching 401k after 90 days
• Paid Time Off
• Flextime
• Terrific team
• Awesome opportunity to learn
• Growing company

Job Location & Hours
Dublin, OH
Full-time positions, Monday through Friday, 8AM-5PM. Evening and weekend work may be required as job duties demand.

RenaissanceTech is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

RenaissanceTech is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.