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Need CPQ support? You’re in the right place.

We offer monthly CPQ support plans to give you peace of mind on your investment—whether you need a basic safety net for occasional support or full-service coverage to supplement your existing CPQ staff.

Explore our flexible monthly support plans designed to ensure your CPQ success. Choose the right level of service for your business needs.

Basic Plan
10 hours of support / mo
Initial response time up to 8 hours
Production Down Support 1 day/year
RenaissanceTech Support Portal
System Maintenance
Proactive Monitoring & Optimization
Free Intro Training (Value: $3K)
Annual CPQ Check-Up
CPQ New Release Group Training
Get Plan
Bronze Plan
20 hours of support / mo
Initial response time up to 4 hours
Production Down Support 1 day/year
RenaissanceTech Support Portal
System Maintenance
Proactive Monitoring & Optimization
Free Intro Training (Value: $3K)
Annual CPQ Check-Up
CPQ New Release Group Training
Get Plan
Silver Plan
35 hours of support / mo
Initial response time up to 2 hours
Production Down Support 2 days/year
RenaissanceTech Support Portal
System Maintenance
Proactive Monitoring & Optimization
Free Intro Training (Value: $3K)
Annual CPQ Check-Up
CPQ New Release Group Training
Get Plan
Gold Plan
75 hours of support / mo
Initial response time up to 1 hour
Production Down Support 2 days/year
RenaissanceTech Support Portal
System Maintenance
Proactive Monitoring & Optimization
Free Intro Training (Value: $3K)
Annual CPQ Check-Up
CPQ New Release Group Training
Get Plan

Flexible, Ad Hoc Support for Immediate Needs

Not ready for a support plan? No problem! Our ad hoc support options are perfect for troubleshooting specific issues, addressing urgent needs, or answering questions as they arise.

Key features include:

  • Hourly Infor CPQ support with one of our experts
  • Quick fixes and troubleshooting
  • Guidance on best practices
  • Assistance with Infor CPQ updates and new features

Your Guide to Infor CPQ Support

Experience seamless operations and elevate your business potential with our Infor CPQ support plans. Gain peace of mind with access to our comprehensive support portal, ensuring you have the resources and guidance you need at your fingertips. Our dedicated response times guarantee swift assistance whenever you encounter issues, minimizing downtime and maximizing productivity. Additionally, trust in our diligent system maintenance to keep your Infor CPQ platform running smoothly, allowing you to focus on what truly matters—propelling your business forward. Choose reliability, choose efficiency, choose Infor CPQ support plans.

The RenaissanceTech support portal is now open to all customers! Use the button below to request access and unlock 24/7 support visibility.


Why Choose a Support Plan?

While ad hoc support is always available, our support plans are a cost-effective solution if you anticipate frequent needs. Save time and resources by securing the expertise you need at predictable costs.