Services & Support
Everything You Need To Make The Most Out Of Your Software
Our clients benefit from real people who are here to help answer questions you may have about your CPQ software. When you succeed, we succeed. No matter if you’re dealing with a macro incident or looking for one-on-one training you can count on RenaissanceTech.
Infor CPQ Training
Infor CPQ training is delivered through an onsite, interactive training and workshop setting. Students will learn the ins and outs of Design Studio, Sales Portal, Enterprise Manager, and the Simulator, as well as, best practices for rules development and architectural assistance for rules modeling. Users have the ability to choose from multiple courses based on prior knowledge and skill level. Courses range from training for newcomers to advanced sessions. We also offer completely digital courses for live virtual training.
RenaissanceTech prides itself in its ability to customize its assistance to meet your project’s requirements, timelines and budget.
- Accelerated (turnkey)
- Train & Support
- System Check-Up
Whether it is a CRM, ERP, or homegrown solution – we can help. Configuration software is best utilized when integrated with a host system.
RenaissanceTech provides assistance in integrating data from your host application to your configuration tool. This allows you to harness the full potential of the data being created during configuration and deeper connect configurations to upstream/downstream processes.
- Infor CSI (Syteline)
- Infor VISUAL
- Infor XA
- Infor LN
- Infor CRM
- Salesforce CRM
- Microsoft Dynamics 365/AX
- Oracle EBS
- Custom Integration is available
We offer professional assistance in the creation of products and/or modification of your existing software. RenaissanceTech will guide you through the process of creating a functional and technical design document to outline your application’s requirements. We work closely with you during development and testing and provide comprehensive solution documentation when complete.
*Infor CPQ is also known as Infor PCM (Product Configuration Management Suite) or formerly the TDCI BuyDesign Configurator.
Support Center: Quick & Comprehensive Solutions To Real-Time Issues
This is your one-stop location for CPQ support. When you submit an inquiry a notification is sent immediately to your support point person. In the support portal, screenshots can be attached to view the error and past support tickets can be easily accessed for your reference. You can reach us 24/7 through this portal and via email. Looking for a more direct solution where you can ask questions in real-time? Set up a call or video meeting with us!
Our diverse team has collectively worked on more than 200 projects. Whether you encounter a critical incident or just need some guidance, we’re here for you and have the experience to bolster your success.Support Plan Information
Talk to the CPQ Experts
Have any questions? Contact us and we will respond within one business day.