Pricing Plan
Basic Plan
10 hours of support / mo
Initial response time up to 8 hours
Production Down Support 1 day/year
Production Down Support 1 day/year






Bronze Plan
20 hours of support / mo
Initial response time up to 4 hours
Production Down Support 1 day/year
Production Down Support 1 day/year






Silver Plan
35 hours of support / mo
Initial response time up to 2 hours
Production Down Support 2 days/year
Production Down Support 2 days/year






Gold Plan
75 hours of support / mo
Initial response time up to 1 hour
Production Down Support 2 days/year
Production Down Support 2 days/year





