“Infor Product Configurator brings greater depth to our ERP and gives us a practical way to capture product knowledge in product models which guide order entry, ensure valid products and generate manufacturing information.”
“Infor Sales Portal provides our dealers with on-line quote, order, and status capabilities, which is the key to continuing our steady growth in sales.”
"We really appreciate the effort RenaissanceTech puts toward our projects and the timely responses to any concerns we have. We have a long established relationship and will continue to use RenaissanceTech in the future."
Manage Complexity . . . Fast
How do you achieve rapid order fulfillment with zero finished goods inventory?
The typical residential double-hung window has more features, options, constraints and configuration complexity than nearly any other industry’s product set. In a normal make-to-stock operation, this would drive finished goods inventories to unaffordable levels. Yet the competition for make-to-order windows, doors, countertops, and the like is so fierce that manufacturers have had to develop a production process that takes a custom order through the shop to the shipping dock in less than 72 hours. Finished goods are stored, literally, on a truck on its way to the destination.
Needless to say, this requires very detailed and accurate order specifications from a Dealer network of “measure & quote” people who have less than an hour to measure all the windows in a home, generate dimensioned drawings, prepare the quote, and make the sale. So, how is that possible?
Infor Configure Price Quote (CPQ) provides a platform to manage all of this complexity in one place, thereby increasing sales with quick and accurate quotations and higher close rates, reducing costs by elimination of errors and omissions in pricing, and reducing cycle time by transferring orders electronically directly into the manufacturer’s ERP system complete with job BOMs, routings, cut lists, and work instructions.
Infor CPQ will give your sales and distribution teams powerful capabilities to increase the business you quote and the orders you win, whether you deal in replacement windows or custom creations requiring non-standard slats and finishes.
Everyone selling your products will have the tools they need to quickly and easily find the exact product configuration of specs, design, finish, and hardware and automatically generate a proposal that meets a customer’s requirements.
Boost sales performance. Infor CPQ can significantly reduce the learning curve for new sales reps so they quickly attain better quote-to-order ratios. You’ll be able to create a streamlined selling approach to successfully guide a buyer through all the options and make the sale. Manufacturer promotions and close-out discounts can be electronically pushed to the entire sales network, allowing for nimble sales initiatives.
Be a preferred distributor. Infor CPQ also makes it easy for wholesalers, lumber yard retail stores, architects, and other distributors to more efficiently manage as-promised product lines and include product add-ons and services. You'll be able to present a single integrated quote to the customer, accessing Infor CPQ from virtually any device. You can also establish helpful calculations to simplify shipping, such as total weight, cubic feet size and volume of an order. With more flexible and easy-to-use capabilities, fulfilling as-promised orders becomes as easy as selling off-the-shelf inventory, and the end customer receives a consolidated professional quote.
Help customers visualize their order. Infor CPQ gives your sales reps and distributors visualization tools to use in the ordering process, so customers see realistic images of the available options as they make decisions about style, finishes, and hardware. Your reps will also be able to display relevant product information, such as energy and performance data, to help in the selection process. In addition, you can enhance your customers’ buying experience with dynamic two-dimensional or three-dimensional renderings of the final as-promised product.
Better manage new styles and pricing. Infor CPQ helps you bring new products to market faster and more efficiently. You can roll out new styles and pricing electronically according to your production plan. And, you can continuously roll out minor product and price changes at any time to incorporate new innovations or adapt to new sales strategies.
Upsell more effectively. Sales reps get tools to help them offer high-margin options that improve your profit-per-sale. As the order is being configured, even the newest reps will be able to see the projected profit so they can make timely suggestions that meet your overall margin objectives, as well as the customer’s requirements. With Infor CPQ, you’ll increase the number of times you sell the full value of your product line.
With Infor CPQ, you can reduce costs, speed sales, and accelerate delivery times by improving order accuracy, automatically generating sales documents, and decreasing errors from manual input.
Deliver the perfect order. With a consumer-focused sales approach, as-promised means delivering as-promised. Customers can visually confirm the configured doors or windows at the time of the proposal, so the order you turn over to manufacturing will be produced to the exact configuration, at the expected costs. Use Infor CPQ to help produce or form the perfect order, and you’ll avoid the time, effort, cost, and customer frustration caused by an inaccurate fulfillment.
Automate manufacturing and shipping instructions. Infor CPQ creates bills of materials and manufacturing instructions dynamically and can integrate with your enterprise resource planning (ERP) system to store these instructions with production orders. You can also have the system generate 2D drawings or 3D CAD models of products and assemblies to clearly show the shop floor exactly what to build so you increase yield and reduce scrap. These dynamic instructions and drawings can eliminate a substantial number of errors that can creep into even a well-run manufacturing or distribution process.
Reduce labor requirements. With Infor CPQ, you can dramatically reduce the labor required to fulfill an order. You’ll be able to create a rules-based bill of materials process to avoid labor-intensive creation of thousands, or even millions, of configured part numbers. Because manufacturing instructions are recorded only once, you can introduce new styles more quickly. In addition, pricing and product descriptions are part of the Infor CPQ sales interface, so you can eliminate printed price books and catalogs, allowing for faster responses to requests at a far lower cost.
Strengthen your brand
With Infor CPQ, you’ll be able to differentiate your company from competitors by using technology to shorten cycle times, increase as-promised order accuracy, and expand the ability of your extended sales force to give customers higher value consultative support.
You’ll make the ordering process smooth and enjoyable for customers, and you’ll increase the efficiency and accuracy of your internal processes so you deliver exactly what the customer ordered, on time. Your sales and distribution networks will be able to move more custom doors and windows easily and generate repeat business.
Flexible designs. Customers think more highly of a door and window manufacturer or distributor when they can see fresh, innovative features that clearly meet their needs better than a competitors’ offerings. You have to be flexible with as-promised goods to keep pace with changing tastes, efficiency standards, and building codes. Infor CPQ gives you the flexibility to maximize the door and window options presented to the customer, while ensuring that the final configuration results in a door or window that is possible to manufacture.
Create a consistent buying experience. Customers may interact with a wide variety of people on your extended sales team as they’re making their order decisions. Whether they’re exploring on the web, picking features on a tablet while standing with a dealer, or talking with a sales rep on the phone, Infor CPQ makes sure your products are represented exactly the same way every time. Buyers will be reassured when they can see your sales reps, external sales force, and customer-service staffs work together during the sale—even referencing previous custom orders. They’ll also feel more comfortable knowing that the quality of your products will extend to the service they’ll receive after the sale.
Give customers a rich visual experience. With Infor CPQ, your brand image will be strengthened because the overall customer experience will be more enjoyable. You’ll provide customers with a rich visual experience using images and all relevant product specs, which become part of your dynamic sales proposal. A visual confirmation of an as-promised door or window reduces the opportunity for missed expectations resulting from an order error.
Deliver quality. Customers switch brands when they don’t get the product they ordered on time and in the exact configuration they specified. Infor CPQ makes it possible to attain the same level of quality for your as-promised doors and windows that customers expect from off-the-shelf products. First, Infor CPQ perfectly captures the customer's requirements and presents them so the customer can easily confirm that you know what they want. Next, CPQ automates the creation of the bill of materials and manufacturing instructions to build each product, sending it directly to your ERP system, if desired.
Infor Configure Price Quote for door and window manufacturing provides tools that help you increase your sales, reduce your costs, and differentiate your brand.